Privacy Policy - Private Markets Group Ltd

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Effective Date: February 2025 

Last Updated: March 2026

1. Company Information

Private Markets Group Ltd Company Number: 16246242 Registered Address: Dalton House, 60 Windsor Road, London, Greater London, SW19 2RR, United Kingdom Email: office@privatemarkets-group.comPhone: +44 (0) 203 376 9612

2. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please discontinue use of our services immediately.

These terms apply to all our services including family office summits and events; digital publications and magazines; professional directory services; recruitment and talent acquisition; educational content and webinars; and industry research and reports.

3. Services Description

3.1 Event Services

We organise and manage family office summits, conferences, and networking events. Event details, dates, venues, and programmes may be subject to change due to circumstances beyond our control, including those set out in Section 5.5.

3.2 Publications

We publish digital magazines, industry reports, and news content covering the private markets and family office sectors.

3.3 Directory Services

We provide access to professional networking directories within the private wealth sector.

3.4 Recruitment Services

We offer recruitment and talent acquisition services for family offices and private markets organisations.

3.5 Educational Content

We provide webinars, written content, and educational resources related to private wealth management and family office operations.

3.6 Media and Publication Services

All purchases of digital publications, subscriptions, research reports, and media content are non-refundable once access has been granted or content has been delivered. Access adjustments may be considered on a case-by-case basis at our sole discretion.

4. User Obligations

4.1 Accurate Information

You must provide accurate, current, and complete information when registering for events, creating accounts, or engaging our services.

4.2 Professional Conduct

You agree to conduct yourself professionally at all times when using our services, attending our events, or engaging with our platforms.

4.3 Prohibited Activities

You must not use our services for unlawful purposes; share login credentials without authorisation; reproduce or distribute our content without permission; interfere with the operation of our services; send spam or unsolicited communications through our platforms; or violate any applicable laws or regulations.

5. Event Terms

5.1 Registration and Payment

Event registration is confirmed upon receipt of full payment. Prices are subject to change until payment is received. A booking confirmation will be issued upon successful payment.

5.2 Cancellation and Changes by Attendees

No Cash Refunds: All event registrations are strictly non-refundable once payment has been received, regardless of circumstance. This includes, without limitation, cancellations due to personal, professional, or travel-related reasons, and any circumstances arising from geopolitical events, conflict, travel disruption, or force majeure.

Booking Transfers: Attendees may request to transfer their registration to a different attendee (substitution permitted without charge up to 7 days before the event, submitted in writing to office@privatemarkets-group.com); or to a future Private Markets Group event of equivalent value, subject to availability and written approval.

Alternative Services: Where a transfer to a future event is not suitable, attendees may request to apply the value of their registration toward any other service offered by Private Markets Group Ltd of equivalent value, subject to availability and written approval.

Credit Notes: In exceptional circumstances and entirely at our sole discretion, we may issue a credit note to the value of the original registration fee. Credit notes are valid for 12 months from the date of issue and may be applied toward any future Private Markets Group event or service.

No cash refunds will be issued under any circumstances. The options set out in this section represent the full extent of our obligations to attendees in respect of registration fees paid. All requests must be submitted in writing to office@privatemarkets-group.com.

5.3 Cancellation by Company

In the event that Private Markets Group Ltd cancels an event entirely, registered attendees will be offered one of the following options: transfer of registration to an alternative Private Markets Group event of equivalent value, subject to availability; a credit note to the value of the original registration fee, valid for 12 months and redeemable against any future Private Markets Group event or service; or application of the registration value toward an alternative Private Markets Group service of equivalent value, subject to availability and approval.

No cash refunds will be issued in the event of cancellation by Private Markets Group Ltd. The options set out above represent the full extent of our financial obligations to attendees in respect of registration fees paid.

Private Markets Group Ltd is not liable for any additional costs incurred by attendees as a result of event cancellation, including travel, accommodation, visa costs, or any other expenses. We will communicate any cancellation to registered attendees as promptly as reasonably possible.

5.4 Event Changes

We reserve the right to modify event programmes, speakers, venues, or dates. Where material changes are made, we will communicate these to registered attendees promptly. Such changes do not entitle attendees to a cash refund.

5.5 Force Majeure

Private Markets Group Ltd shall not be liable for the cancellation, postponement, rescheduling, or modification of any event due to circumstances beyond our reasonable control. Such circumstances include but are not limited to acts of God, natural disasters, or extreme weather events; government restrictions, regulatory changes, or public health emergencies; geopolitical instability, armed conflict, war, or civil unrest; international travel disruptions or restrictions affecting delegates, speakers, or key participants; venue unavailability, fire, flood, or damage to event premises; national mourning periods or other unforeseen national events; or any other circumstance beyond the reasonable control of Private Markets Group Ltd.

In the event of a force majeure cancellation or postponement, Private Markets Group Ltd will notify all registered delegates and confirmed speakers as promptly as reasonably possible; communicate alternative dates at the earliest opportunity where postponement occurs; and offer registered attendees the options set out in Sections 5.3 and 5.6 in lieu of a cash refund.

No cash refunds will be issued in force majeure circumstances. Private Markets Group Ltd is not liable for any costs incurred by attendees as a result of force majeure events, including travel, accommodation, visa costs, or any other expenses.

5.6 Transfers, Credits, and Alternative Services Policy

This section sets out the complete policy governing registration transfers, credit notes, and alternative service options available to attendees. This policy applies in all circumstances including attendee-initiated cancellation, company-initiated cancellation, event postponement, rescheduling, and force majeure.

5.6.1 No Cash Refunds Private Markets Group Ltd operates a strict no cash refund policy for all event registrations, regardless of the reason for cancellation or non-attendance. By completing registration and submitting payment, attendees acknowledge and accept this policy in full.

5.6.2 Attendee Substitutions Registered attendees may transfer their place to a substitute attendee at no charge, provided the request is submitted in writing to office@privatemarkets-group.com no later than 7 days prior to the event, and the substitute attendee meets the professional eligibility criteria for the event. Substitution requests received fewer than 7 days before the event will be considered at our sole discretion.

5.6.3 Transfer to a Future Event Registered attendees who are unable to attend may request a transfer of their registration value to a future Private Markets Group Ltd event of equivalent value, subject to written request, availability of a suitable future event, written approval from Private Markets Group Ltd, and the transfer being used within 12 months of the original event date.

5.6.4 Application Toward Alternative Services Where a transfer to a future event is not available or suitable, attendees may request to apply the value of their registration toward any other service offered by Private Markets Group Ltd of equivalent value, including publications, memberships, directory access, or recruitment services, subject to availability and written approval.

5.6.5 Credit Notes In exceptional circumstances and at the sole discretion of Private Markets Group Ltd, a credit note may be issued to the value of the original registration fee. Credit notes are valid for 12 months from the date of issue; may be applied toward any future Private Markets Group Ltd event or service; are non-transferable and carry no cash value; and will not be issued as a matter of routine.

5.6.6 Event Postponement In the event of postponement or rescheduling — including postponement due to geopolitical instability, conflict, travel disruption, or force majeure — registered attendees' places will be held automatically and transferred to the rescheduled date at no additional charge. Attendees who are unable to attend the rescheduled date may request a transfer, alternative service credit, or credit note in accordance with this section.

5.6.7 How to Request All transfer, substitution, and credit note requests must be submitted in writing to James Taylor at office@privatemarkets-group.com or by calling +44 (0) 203 376 9612. We will endeavour to respond to all requests within 14 business days. Private Markets Group Ltd reserves the right to decline requests that do not meet the criteria set out in these terms.

6. Recruitment Services

6.1 Service Scope

Our recruitment services include candidate sourcing, screening, and placement for private markets and family office positions.

6.2 Fees and Payment

Recruitment fees are payable upon successful placement and are typically percentage-based as agreed in separate engagement contracts.

6.3 Confidentiality

We maintain strict confidentiality of all candidate information and comply fully with employment law requirements.

7. Intellectual Property

7.1 Ownership of Company Content

All content created, produced, or commissioned by Private Markets Group Ltd is our exclusive property and is protected by copyright, trademark, and other applicable intellectual property laws. This includes without limitation text, articles, research reports, and written materials; graphics, artwork, illustrations, and visual designs; logos, trademarks, and branding elements; software, code, and digital applications; photographs and images; video recordings and audio recordings; presentations, slides, and educational materials; website content and digital publications; and all derivative works and adaptations of the above.

7.2 Event Recordings and Materials

All recordings made at our events are our exclusive property. This includes all video footage captured at our events, conferences, and summits; all audio recordings including speeches, presentations, panel discussions, and conversations; all photographs taken at our events by us, our contractors, or on our behalf; and all content transmitted or broadcast from our events via live streams or other channels.

We retain perpetual, worldwide rights to use, reproduce, distribute, modify, and commercially exploit all event recordings in any format and for any purpose.

7.3 Artwork and Creative Materials

All artwork, graphics, visual designs, and creative materials produced by or commissioned by Private Markets Group Ltd are our exclusive property. We retain all rights to use these materials for marketing and promotional purposes; digital and print publications; social media and online content; merchandise and branded materials; and any commercial or non-commercial purposes.

7.4 Rights to Use for Commercial Purposes

We reserve the unrestricted right to use all materials described in Sections 7.1, 7.2, and 7.3 for any commercial purposes including marketing campaigns and advertisements; sales and promotional materials; digital and print publications; training and educational content; licensing to third parties; resale or commercial distribution; and creation of derivative works.

7.5 Participant Consent and Likeness Rights

By registering for, attending, or participating in any of our events, you automatically grant Private Markets Group Ltd a perpetual, irrevocable, worldwide, royalty-free licence to use your name, voice, likeness, image, and biographical information; full rights to any presentations, speeches, comments, or contributions you make at our events; consent to be photographed, filmed, and recorded at our events; and permission for us to use your likeness and contributions for any commercial or non-commercial purpose including marketing, publications, and promotional materials. No compensation will be provided for such use.

If you do not wish to grant these rights, you must notify us in writing prior to the event and refrain from participating in recorded sessions.

7.6 Brand Protection

The names "Private Markets Group" and "Private Markets Group Ltd," our logos, trademarks, and distinctive branding elements are our exclusive property. Use of our brand names, logos, or similar branding that could cause confusion is not permitted without our express written consent.

7.7 Limited Licence to Users

We grant you a limited, non-exclusive, non-transferable licence to access and use our content for personal, non-commercial purposes only. This licence does not permit reproduction or distribution of our content; commercial use of our materials; modification or creation of derivative works; or removal of copyright or proprietary notices.

7.8 User Submitted Content

By submitting any content to us — including comments, feedback, images, or documents — you grant us a worldwide, perpetual, irrevocable, royalty-free, transferable licence to use, reproduce, distribute, modify, adapt, publicly display, and create derivative works from such content for any business purpose.

7.9 Copyright Infringement

We respect the intellectual property rights of others. If you believe any content on our platforms infringes your copyright, please contact us immediately at office@privatemarkets-group.com with detailed information about the alleged infringement.

8. Privacy and Data Protection

Your personal data is processed in accordance with our Privacy Policy and all applicable UK data protection laws. By using our services, you consent to our data processing practices as described in our Privacy Policy, which forms part of these Terms and Conditions.

9. Payment Terms

9.1 Payment Due Dates

Payment terms are 14 days from invoice date. UK VAT is included where applicable at current rates. All prices are quoted in British Pounds Sterling (GBP). Late payment interest applies in accordance with UK legislation.

9.2 Accepted Payment Methods

BACS Bank Transfers — preferred method, no surcharge. International Wire Transfers — SWIFT payments accepted, no surcharge. Credit/Debit Cards — Visa, Mastercard, and American Express accepted. A processing surcharge of 2.5% applies to all card transactions to cover payment processing costs. This surcharge is displayed before payment confirmation. Corporate Accounts — available for established clients by arrangement.

9.3 Payment Security

All transactions are processed through regulated payment providers with appropriate security measures including PCI DSS compliance.

9.4 Refund Policy

Private Markets Group Ltd operates a strict no cash refund policy. All payments for events, publications, memberships, recruitment services, and any other services are non-refundable once payment has been received.

This policy applies without exception in circumstances of attendee cancellation or non-attendance for any reason; event postponement, rescheduling, or modification; event cancellation by Private Markets Group Ltd; force majeure events including geopolitical instability, conflict, travel disruption, natural disaster, or government restriction; or partial use of services or early cancellation of a membership or subscription.

Where an event is cancelled or postponed by Private Markets Group Ltd, or where attendees are unable to attend due to circumstances covered under our Force Majeure policy (Section 5.5), attendees may be eligible for a registration transfer, alternative service credit, or credit note in accordance with Section 5.6. These options represent the full extent of our financial obligations in respect of fees paid.

No cash refunds will be issued under any circumstances. For booking adjustments, substitutions, or credit note requests, please contact James Taylor at office@privatemarkets-group.com.

10. Disclaimers and Limitation of Liability

10.1 Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable for maintenance or technical reasons.

10.2 Content Accuracy

While we endeavour to ensure content accuracy, we make no warranties regarding the completeness, accuracy, or timeliness of information provided on our platforms or at our events.

10.3 Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim is limited to the amount paid for the specific service giving rise to the claim; we exclude liability for indirect, consequential, or special damages; and we exclude liability for loss of profits, business opportunities, or reputation.

10.4 Professional Advice

All content produced by Private Markets Group Ltd is for informational purposes only and does not constitute professional financial, legal, or investment advice. You should seek independent professional advice before making any financial or investment decisions.

11. Termination

11.1 By You

You may terminate your account or cancel services in accordance with the specific cancellation terms for each service as set out in these Terms and Conditions.

11.2 By Us

We may terminate or suspend your access immediately and without notice for breach of these terms; non-payment of fees; inappropriate conduct; or where required by law or regulation.

11.3 Effect of TerminationUpon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, limitation of liability, and indemnification survive termination.

12. Consumer Rights

If you are a consumer, you have additional rights under applicable UK consumer protection legislation that cannot be excluded or limited by these terms. Nothing in these Terms and Conditions affects your statutory rights.

13. Complaints Procedure

Please contact us in the first instance at office@privatemarkets-group.com for any complaints. We aim to acknowledge complaints within 5 business days and to resolve all complaints within 14 business days. For disputes that remain unresolved, you may access approved alternative dispute resolution schemes.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We may update these terms periodically. Material changes will be notified by email to registered users and by prominent notice on our website for a minimum of 30 days prior to the changes taking effect. Continued use of our services after the effective date of any changes constitutes acceptance of the updated terms.

16. General Provisions

16.1 Severability

If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

16.2 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Private Markets Group Ltd and supersede all prior agreements and understandings.

16.3 Children's Privacy

Our services are designed for professional and business use. We do not knowingly collect personal data from individuals under the age of 16.

Contact Information

For all enquiries relating to these Terms and Conditions:

Email: office@privatemarkets-group.comPhone: +44 (0) 203 376 9612 Address: Dalton House, 60 Windsor Road, London, Greater London, SW19 2RR, United Kingdom Business Hours: Monday to Friday, by appointment.

© 2026 Private Markets Group Ltd. All rights reserved. Company Number: 16246242